Thursday, November 26, 2015

Wednesday, November 18, 2015

The Wheel Of Blame

The MTA Wheel of Blame
Delays occur frequently on the Long Island Rail Road, and the MTA sends explanatory messages to subscribers when they happen. Just about every communication can be attributed to one of five unique issues, and more often than not, the statements are useless.

I assume the MTA Communications department office has a large, prize-style "Wheel of Blame" to determine delay messages. They spin the wheel, an item comes up, and click "send." Communication responsibility fulfilled. Is it accurate? Who cares?

Let's review the slots on the Wheel of Blame.

Wednesday, November 04, 2015

There's More To Life Than The Quiet Car

TTIV frequently explores the merits and shortcomings of the quiet car. The program's success has certainly been uneven. Why? It is only effective if the rules are followed voluntarily, and that is not always the case.

No matter though. Let's be visionaries for a moment and assume the program is a massive success. What if the MTA decided to build on that success and introduce different kinds of cars for different kinds of commuters?